Tunisia’s Ministry of Health has outlined a series of digital transformation measures designed to modernize the country’s healthcare system, improve public access to services and strengthen the sustainability of health delivery systems.
Recently, Health Minister Dr. Mustafa Al-Furjani met with Mr. Assad bin Dyab, President and General Manager of Tunisia Telecommunications Company in a high-level discussion on expanding digital infrastructure and services in the health sector.
The two sides agreed on key priorities for the next phase of reform, with a particular focus on expanding high-speed internet connectivity across public health facilities, especially at the primary care level. This enhancement aims to support telemedicine, improve the exchange of health data, and boost system responsiveness, particularly in remote areas.
Digital sovereignty was a central theme of the talks. The ministry confirmed its intention to adopt 100 % Tunisian cloud solutions for health data storage and processing, a move officials say will ensure stronger security, privacy protections and local control over sensitive medical information.
Officials also highlighted plans to integrate artificial intelligence (AI) into health service delivery. AI tools are expected to support data analysis, decision-making and operational performance across health facilities, furthering broader national efforts to harness technology for public service efficiency.
As part of the digital strategy, authorities said they will establish an advanced digital call center to improve communication between health authorities and citizens, streamline patient inquiries and improve access to information and services.
Dr. Al-Furjani acknowledged Tunisia Telecom’s role as a key public partner in the Digital Hospital Project and said the collaboration will help translate broader digital transformation efforts into more efficient, citizen-centered health services.
The Ministry’s push reflects wider national and regional priorities to strengthen digital infrastructure and service delivery, as Tunisia expands broadband and cloud capabilities to support e-services beyond healthcare.
